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The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: CONSEGNA DEL PACCO SOSPESO! Stato: Fermato all'hub di distribuzione (onere doganale in sospeso) Content analysis details: (1.3 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 RCVD_IN_ZEN_BLOCKED_OPENDNS RBL: ADMINISTRATOR NOTICE: The query to zen.spamhaus.org was blocked due to usage of an open resolver. See https://www.spamhaus.org/returnc/pub/ [212.39.90.101 listed in zen.spamhaus.org] 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. 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[212.39.90.101 listed in sa-trusted.bondedsender.org] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 KAM_DMARC_STATUS Test Rule for DKIM or SPF Failure with Strict Alignment 0.0 HTML_MESSAGE BODY: HTML included in message 0.8 CPANEL_LOTS_OF_EMPTY_LINE RAW: Spam that has large block of empty lines 0.5 KAM_EU RAW: Prevalent use of .eu in spam/malware 0.0 KAM_SHORT Use of a URL Shortener for very short URL 0.0 T_KAM_HTML_FONT_INVALID Test for Invalidly Named or Formatted Colors in HTML X-Spam-Flag: NO You will not see this in a MIME-aware mail reader. --===============0804924320== Content-Type: text/plain; charset="utf-8" MIME-Version: 1.0 Content-Transfer-Encoding: quoted-printable Content-Description: Mail message body = = = = = CONSEGNA DEL PACCO SOSPESO! = Stato: Fe= rmato all'hub di distribuzione (onere doganale in sospeso) Potrebbero essere applicati costi di consegna Il tuo codice di monitoraggio: = 20229194772 = = Pianifica la consegna ora = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Privacy Notice = This privacy notice explains how we process personal data in our business = as per the General Data Protection Regulation (GDPR). If you have any quest= ions about the content here, please contact us at: The controller Company name: Quizrr AB Business address: Heliosgatan 13, 120 78 Stockholm, SWEDEN Contact email address: compliance@quizrr.se We take your privacy seriously and we have taken several steps to ensure t= hat we provide you with clear and transparent information on how we process= your data, and also inform you about your rights. If you feel that any inf= ormation is unclear, or missing, please do not hesitate to reach out. = Your data protection rights = Your rights of access and rectification: You may request access to or a cop= y of the information we process about you and ask us to rectify any incorre= ct data. = Your right to erasure or restriction: In some circumstances, you may ask us= to delete and/or restrict our processing of your data, but we cannot delet= e any data we are required to process. = Your right to object to processing: In some circumstances, you may ask us t= o stop processing your data. = Your right to data portability: In some circumstances, you may ask us to tr= ansfer your data to you or to another organisation. = Also, if you=2019re unhappy about how we process your data, you have a righ= t to complain to a national data protection authority. In Sweden this is th= e Swedish Authority for Privacy Protection (IMY). We hope, however, that yo= u will contact us first so that we can try to resolve the matter for you in= a satisfactory way. Please contact us if you have any questions about or want to exercise one = of your rights. You are entitled to a reply within 30 days. = How we get your personal data We typically process personal data about: = App users (Players) = Customers, including Dashboard users = Potential clients = Website visitors = Job applicants = Employees = Vendors = Collaboration Partners We process personal data when you: = Buy and use our products or services, including the Quizrr App = Subscribe to our newsletter = Sign up for our events = Respond to one of our surveys = Provide us with your contact details, e.g. give us your business card = Contact us via phone, text, email, social media or our website It is voluntary to provide us with personal data, but if you choose not to= , we may not be able to provide you with our services. We do not rent, buy = or sell personal data from or to others, use automated decisions or profili= ng in the processing of your personal data. We only process special categor= y personal data when strictly needed, for example related to employees=2019= sick leaves. = Purpose, lawful basis and retention periods We only process your personal data when we have a purpose and a lawful bas= is for doing so. Under the GDPR Article 6(1), the lawful bases we usually r= ely on, are: a) Your consent b) We have a contractual obligation (contract) c) We have a legal obligation f) We have a legitimate interest As a rule, personal data should not be processed and kept for longer than = necessary to fulfil the purpose for processing. Your personal data is only retained for as long as we have a purpose and a= lawful basis: = Until you withdraw your consent (e.g. for email marketing) = For as long as we have a contractual obligation, and, if applicable, in acc= ordance with accounting and bookkeeping rules and regulations (e.g. for sal= es) = For as long as we have a legal obligation; in accordance with accounting an= d bookkeeping rules and/or other legal requirements and regulations (e.g. f= or employment) = For as long as we have a legitimate interest or until you ask us not to pro= cess your data in such a way (e.g. marketing to existing customers) You can always withdraw your consent for any data processing based on cons= ent, and you can also reach out to us at any time if you=2019d like us to s= top processing and/or ask us to delete any of your data. We have routines in place to ensure that personal data is deleted from all= relevant systems when we no longer have a purpose and/or legal basis to co= ntinue to process them. = Details on the processing of your personal data In this section we describe in detail when and how we process your data, f= or what purposes and our legal grounds to do so (lawful bases). We also spe= cify the retention periods for the processing. We process personal data when: You communicate with us When you contact us through our website (contact f= orm, blog comments, chat), email, phone (call, text message), social media = and/or give us your business card, we process personal data. Depending on w= here and how you contact us, this may include your name, contact details, I= P address and other information you choose to send to us. We use a CRM (Cus= tomer Relationship Management) and a customer support system to process per= sonal data on potential and existing customers. The purpose is to be able to respond to your inquiries and, on some occasi= ons, to keep records in case of complaints or legal claims. The lawful basi= s is f), where the legitimate interests are to be able to respond to your i= nquiries and, on some occasions, to keep records in case of complaints or l= egal claims. We review this data at our annual (internal) GDPR audit day an= d delete personal data as appropriate. Due to the nature of our business, w= e can keep this type of personal data up to 3 years, or 7 years if we have = a legal obligation in accordance with accounting and bookkeeping rules. You purchase our products and services When you purchase products and serv= ices from us, we process personal data such as your name, contact details, = order, and payment details as well as purchase history. If your purchase in= cludes digital delivery, for example over video (recorded or not), either o= ne to one between us and you, or one to many between us and a group of peop= le, we also process personal data such as profile picture, video (picture a= nd sound), messages (chat) and IP address. We may use personal data to deliver physical products needed to use our pr= oducts and services, deliver may happen via delivery services. The purpose is to be able to fulfil our obligation to deliver products and= services you have purchased and to manage the customer relationship. The l= awful bases are b) contract and c) legal obligation related to accounting, = tax and other business rules and regulations we are required to abide by. We process the data for as long as we have a legal obligation as per any a= pplicable rules and regulations we are bound by. E.g., we are required by l= aw to store business records, which could include personal data, for 7 year= s for accounting, tax, and other business purposes. Please contact us if yo= u would like to know what is applicable in your case. You use our training tool (app) When you use the Quizrr training tool, we = process personal data such as your email, name, employment information, dem= ographic information (gender, date of birth, home country, region, preferre= d language), device information, IP address and geolocation (city, country)= . This can vary depending on the training you are taking. The purpose is to facilitate training, deliver and improve our services, a= nd create and share aggregated statistics with customers and partners. Plea= se note that your individual results are not disclosed to anyone outside of= Quizrr and the processors we use. The lawful basis is f), where the legiti= mate interests are to be able to create and share aggregated statistics wit= h customers and partners. We review this data at our annual (internal) GDPR= audit day and anonymize personal data as appropriate. Due to the nature of= our business, we can keep this type of personal data up to 3 years after t= he customer relationship has terminated. You use the Quizrr dashboard When you use our dashboard, we process person= al data such as your email, name, company name, device information, IP addr= ess and geolocation (city, country). This can vary depending on the trainin= g we=2019re conducting and our agreement. The purpose is to be able to provide our services and share aggregated sta= tistics with our customers and partners. The lawful basis is b), contract. = We review this data at our annual (internal) GDPR audit day and delete pers= onal data as appropriate. Due to the nature of our business, we can keep th= is type of personal data up to 2 years after the customer relationship has = terminated. You receive marketing as an existing customer If we have an existing custo= mer relationship with you as per the Swedish Marketing Act =A719, we can se= nd you marketing via email and text messages. Depending on the medium used = to submit such marketing, the personal data we process include your name, e= mail address, IP address and/or phone number. The purpose is to provide you= with good customer service and the lawful basis is f), where the legitimat= e interest is to offer our relevant products and services to provide excell= ent service to our customers. The lawful basis may also be a), where you ha= ve given us your consent to such marketing. You can easily opt out of the marketing at any time by unsubscribing in an= y marketing email or text message you receive. We process the data for as l= ong as we have a customer relationship with you, or, if the processing is b= ased on your consent, until you withdraw it. The data will then be deleted = at our next GDPR audit day. Please note that it is only personal data relat= ed to marketing efforts that will be deleted. We are still required to proc= ess data for accountancy, tax and other business purposes if you are our cu= stomer. You apply for a job or work at our company We use Teamtailor to handle and= process any application to join Quizrr. Please refer to the Privacy Policy= of Teamtailor for a more detailed description of their service. Teamtailor Ireland Handle external job applications Privacy Policy You subscribe to our email newsletter We regularly send out email newslett= ers which sometimes contain information about our products and services. Wh= en you become a subscriber, we process personal data such as your email add= ress and IP address. The purpose is to share the latest Quizrr updates. The= lawful basis is a) consent and you can easily unsubscribe at any time by c= licking the "unsubscribe" link in any such newsletter. Our email service provider has integrated analytics showing email opens an= d clicks. If you do not want your data to be analysed in this way, please d= o not subscribe to our newsletter. We use this data to analyse the performa= nce of our newsletters and to tailor our content to you. The lawful basis i= s f), where the legitimate interest is to be able to offer you electronic n= ewsletters and to continuously improve our products and services. We process the data for as long as you subscribe, after which it will be d= eleted at our next GDPR audit day. You attend our events When you attend our events that are free of charge, = we process personal data such as your name, contact details and, sometimes,= dietary and/or access requirements. The purpose is to be able to process y= our registration and attendance. The lawful basis is a) consent. If we coll= ect any information about dietary and/or access requirements, we also need = your consent under GDPR Article 9 (2) (a). We may also use your data to send you an evaluation of the event you atten= ded, or to invite you to other relevant events we think you might be intere= sted in. The lawful basis is f), where our legitimate interest is to analys= e and run our business effectively and to provide you with good customer se= rvice. If you do not wish to receive such messages, you will have an easy w= ay to opt out, e.g. through an unsubscribe link in our emails. We review this data at our annual GDPR audit day and delete personal data = as appropriate, however no later than two years following the event. You respond to our evaluations or surveys Responding to our evaluations an= d surveys are voluntary. We process personal data such as your name, contac= t details and other information you choose to share with us. Some evaluatio= ns or surveys may be anonymous, and in such cases, we do not process any pe= rsonal data The purpose is to gather your feedback so that we can continuously improve= our products and services, as well as provide you with better customer ser= vice in the future. The lawful basis is a) consent. We review this data at = our annual GDPR audit day and delete personal data as appropriate, however = no later than year after you responded to the survey. You supply services to or collaborate with us When you enter into an agree= ment with us either as a vendor, partner or data processor, we process pers= onal data such as your name, contact details and correspondence. The purpos= e is to be able to enter into this agreement and to respond to your inquiri= es and the lawful basis is b) contract. We review this data at our annual G= DPR audit day and delete personal data as appropriate, however no later tha= n 1 year after the contract has been terminated. We process other communica= tion data as per the first paragraph in this chapter, please see above. You use our website When you use our website, we may process personal data= such as IP address and other technical data collected via cookies and anal= ytics tools. The purpose is to run our website and business effectively, pr= omote our products and services and to respond to any inquiries from websit= e visitors. = Cookies This section explains how we utilize cookies to enhance your browsing expe= rience and better understand our services performance. Cookies are small te= xt files that are placed on your device (computer, smartphone, or tablet) w= hen you use our services. These cookies serve a specific purpose in improvi= ng your interaction with our website: = Functional Cookies: We store your consent choice in a first-party cookie. = Analytical Cookies: .We collect information about how visitors use our serv= ices, and some of this information might be stored in a cookie. The insight= s derived from this data help us analyse the performance and effectiveness = of our service offering, identify areas for improvement, and tailor our con= tent to better meet your needs. Google Analytics 4 Google Analytics 4 is a web analytics service provided = by Google Inc. It utilizes cookies to collect data about your interactions = with our services. The data collected includes your browser type, location = data, device information, and usage behavior. Importantly, this information= is aggregated and anonymized, making it impossible to identify you persona= lly. We use Google Analytics 4 to gain insights into how visitors and users enga= ge with our services, identify popular pages and features, and enhance the = user experience. Google EU Analytics usage tracking Privacy Policy PostHog PostHog is a product analytics platform. It utilizes cookies to co= llect data about your interactions with our services. The data collected in= cludes browser information, location data, IP address, device information, = user information and usage behaviour. We use PostHog to help us understand how users engage with our content, ide= ntify areas for improvement, and enhance the user experience. PostHog Frankfurt, EU Product Analytics Privacy Policy = Whom we share your personal data with To run our business efficiently and securely, we sometimes will have to sh= are your personal data with other parties such as: = Public authorities we are obliged to report to = Our accountant, auditor, lawyer and others helping us in a professional cap= acity = Data processors: providers of services that process your personal data on o= ur behalf* = IT support, if necessary = Partners: If you use services that are provided by our partners and which a= re integrated with our services our partners gain access to your personal d= ata. The personal data collected by our partners is covered by their own co= nditions and policies for processing of personal data. = Scholars, researchers, and universities: working in the space of Impact, Qu= izrr wants to collaborate with different stakeholders to address and improv= e poor working conditions and industry challenges. Our aim is to not only i= mprove the impact of our work as Quizrr, but to share the findings in the l= arger eco system where other stakeholders can benefit from the rich data se= ts and learnings shared. We require that all such recipients secure data in accordance with good in= formation security. We enter into a data processing agreement/addendum with= anyone who processes data on our behalf, as per the requirements in the GD= PR Article 28-3. We use data processors for: = Email, calendar and digital meetings = Accounting/bookkeeping and invoicing = Cloud storage = This website, including online payments and online web portal (where you ac= cess digital products you purchase from us) = User generated data from using our tools and services = Business receipts = Newsletters = Project management, timekeeping, digital notebook and scheduling = Webinars = Signing documents electronically = Surveys and customer satisfaction feedback To protect our business, we don't publish further details (like names) of = our data processors. If you'd like to know more about our processing and wh= om we share your personal data with, please contact us. Sale or transfer of business or assets: Your personal data may, to the ext= ent allowed and in accordance with applicable data protection law, be trans= ferred or disclosed to a purchaser or prospective purchaser in the event of= a sale, assignment, or other transfer of all or a portion of our business = or assets. = Transfer of personal data outside the EU/EEA In some cases, your personal data will be transferred outside the EU/EEA, = e.g. where we use data processors to manage for example cloud storage and e= mail services. We only use data processors we trust, that are well known and that we have= a data processing agreement/addendum with. We check whether a country outs= ide the EU/EEA offers an adequate level of data protection (has obtained an= EU =201Cadequacy decision=201D) or, if this is not the case, that other ne= cessary safeguards are in place like the EU Standard Contractual Clauses (= =201CSCC=201D, also called Model Clauses). If you would like to know where = your particular data is processed, which safeguards we have for this and wh= at other measures we have taken to protect your data, please contact us. Here is an overview of the personal data we process for your online purcha= se (with HQ country/country of storage), as well as a link to the data proc= essors=2019 privacy notices: Postmark Chicago, USA Transaction emails related to user accounts. Privacy policy Mailchimp Atlanta, Georgia, USA Newsletter subscriptions Privacy policy Sentry Iowa, USA Error tracking / monitoring Privacy policy = Information security We take information security seriously and we will always do our utmost to= safeguard your personal data in the best possible way. For example, we use= strong passwords, data encryption, access control and two-factor authentic= ation to secure our data and prevent unauthorized persons from accessing, a= ltering, deleting, or in any way affecting the data we store, including you= r personal data. We only allow others to access and/or process your personal data in accord= ance with our instructions, and only when strictly necessary (e.g. when we = require IT support). We have implemented a policy for technical and organisational measures and= a routine for managing data breaches. If we experience a personal data bre= ach, i.e. a breach of security leading to the accidental or unlawful destru= ction, loss, alteration, unauthorised disclosure of, or access to, personal= data, and it poses a medium to high risk for the people affected, we will = notify the national data authority within 72 hours. If the risk is deemed h= igh for the people affected, we will also notify them directly, if possible. This privacy notice was last updated: 2023-12-04 =20 --===============0804924320== Content-Type: text/html; charset="utf-8" MIME-Version: 1.0 Content-Transfer-Encoding: quoted-printable Content-Description: Mail message body Pacchetto sospeso
 

CONSEGNA DEL PACCO SOSPESO!

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St= ato: Fermato all'hub di distribuzione (onere doganale in sospeso)

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